Frequently Asked Questions

Everything you need to know about your Bibado order

What is your shipping policy?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and in their original packaging with tags attached.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

Quality and ethics are at our core. We prioritize eco-friendly fabrics and work with certified manufacturers to ensure our production processes minimize environmental impact.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.